KENIN CLOTHING
FREQUENTLY ASKED QUESTIONS
Quick answers about shopping, sizing, delivery, returns and your KENIN order.
Shopping & Sizing
How do I choose the right size?
Use our KENIN Size Chart as a general guide and compare the measurements with a shirt that fits you well. Product-specific measurements may vary slightly by style and fit.
What if I am between two sizes?
For a more relaxed fit, choose the larger size. For a closer fit, compare the product measurements with a garment you already own.
How do I place an order?
Choose your product and size, add it to your cart, proceed to checkout and complete the requested delivery and payment information.
Orders & Delivery
How can I track my order?
Use the Track Order page on our website and enter the requested order details. If you need additional assistance, contact KENIN customer support.
When will my order be delivered?
Delivery timing depends on the destination and shipping service. Please refer to our Shipping Policy for the current dispatch and delivery information.
Can I change my delivery address after ordering?
Contact us as soon as possible. We can only attempt an address change before the order has been processed or handed to the delivery partner.
Returns & Support
Can I return or exchange an item?
Eligibility and conditions are explained in our Refund and Returns Policy. Please review that policy before sending any item back.
What should I do if I receive the wrong or damaged item?
Please contact KENIN promptly with your order details and clear information about the issue so our team can review it and assist you.
How can I contact KENIN?
Use the Contact page on our official website for product, order, shipping or general enquiries.